Provider Training

Upcoming Trainings

• Coming soon

Archived Trainings/Webinars

Availity

• Availity Essentials Overview
• Using Availity Essentials (Video)
  • Passcode: P8.$5jGZ

IBHS Summits

• See IBHS Webpage

Clinical

• Outpatient Assessment & Referral to Various Levels of Care (1/8/21) (Video)
  • Outpatient Assessment & Referral to Various Levels of Care (Slides)
  • Referrals to Various Levels of Care Tip Sheet
• Peer Support Services (09/05/18) (Video)

Cultural Competency

• Cultural Humility and Competency
• Cultural Competency Training Slides

Fraud, Waste and Abuse

• See Fraud/Abuse Webpage

Provider Relations

• Provider Orientation Outline
• Pennsylvania Code and Bulletin
• Pennsylvania Department of Human Services Bulletin Search
• Department of Drug and Alcohol Programs
• Building a Strategy for Recruiting and Retaining Staff

ProviderConnect

• ProviderConnect User Guide
• ACT/CTT Auth Requests via ProviderConnect
• How to Change My Online Profile and Password
• How to Process a Discharge Review via ProviderConnect
• How-to Guide for Entering ASAM 1.0
• How-to Guide for Entering ASAM 1.0 – Greater than 72 Units Only
• How-to Guide for Entering ASAM 2.1
• How-to Guide for Entering ASAM 2.5
• How-to Guide for Requesting ASAM 3.1 Adult
• How-to Guide for Requesting Adolescent ASAM 3.5
• How to Request ASAM 3.5 Residential via ProviderConnect
• How to Request ASAM 3.5-3.7 Residential with RTFA License via ProviderConnect
• How to Request ASAM 3.7 Enhanced Residential via ProviderConnect
• How-to Guide for Requesting ASAM 3.7 WM
• How-to Guide for Requesting ASAM 4 WM
• How-to Guide for Requesting ASAM 4 Inpatient
• How to Request Family Based Services Authorizations via ProviderConnect
• How to Request IBHS Using ProviderConnect
• How to Request Mental Health IOP Authorizations via Provider Connect
• How to Request Methadone Authorizations via ProviderConnect
• How to Request Mobile Medications via ProviderConnect
• How to Search for Authorization Letters on ProviderConnect
• How to Submit LTSR Requests via ProviderConnect
• How to Submit a Partial Hospitalization Auth Request via ProviderConnect
• ProviderConnect Helpful Resources
• Psych Rehab Auth Requests via ProviderConnect
• Submitting Psychological Evaluations via ProviderConnect

Recovery & Resiliency – Based Individualized Treatment Planning

• Recovery and Resiliency Webinar Part I (September 20, 2012)
• Recovery and Resiliency Webinar Part II (September 21, 2012)
• Recovery and Resiliency Based Individualized Treatment Planning Part I
• Recovery and Resiliency Based Individualized Treatment Planning Part II
  • Resiliency-based ITP Case Scenario (John)
  • Resiliency-based ITP Case Scenario (Mia)
  • Resiliency-based ITP Case Scenario (Rachel)
  • Resiliency-based ITP Editing Exercise (John)
  • Resiliency-based ITP Editing Exercise (Mia)

Quality Management

• Serious Reportable Events Refresher Training
• Complaints Training for Providers (April 2022)
• Reportable Events Training (Effective Q1 2022)